Privacy Policy
Last Updated: December 2025
This Privacy Policy describes how Nuro.AI (“Nura.AI”, “we”, “our”, “us”) collects, uses, and protects your information when you use our website nuroai.co and our AI agent services.
We are located in West Palm Beach, Florida, United States, and can be contacted at:
1. Information We Collect
We may collect the following types of information when you use our website or services:
1.1 Personal Information
Name
Email address
Phone number (if provided)
Account information
1.2 Technical Information
IP address
Browser type
Device information
Cookies and usage data
1.3 Service-Related Information
Inputs provided to AI agents
Usage patterns
Support inquiries
Metadata related to agent interactions
2. How We Collect Information
We collect information through:
Forms submitted on our website
AI agent interactions
Account creation
Cookies and tracking technologies
Customer support communication
3. How We Use Your Information
We use the information we collect to:
Provide and improve AI agents and services
Improve AI model or agent performance
Create and manage user accounts
Offer customer support
Communicate updates or important notices
Maintain website functionality
Analyze usage through analytics tools
4. Legal Basis for Processing
If applicable, we process your data based on:
Consent
Contract necessity
Legitimate business interests
Compliance with legal obligations
5. Third-Party Services
We use third-party tools for hosting, analytics, and performance.
Hosting Providers
Vercel
Hostinger
Namecheap
Cloudflare
Analytics Tools
Google Analytics
Plausible
Meta Pixel
These third parties may collect their own data following their own privacy policies.
6. Data Retention
We retain personal and service-related information only as long as needed to provide our services, unless required by law to store it longer.
7. Data Sharing
We may share data with:
Service providers (hosting, analytics, security)
Legal authorities when required
Internal systems to improve AI performance
We do not sell your personal data.
8. Security Practices
We take security seriously and implement:
Encrypted data transfer (HTTPS)
Secure servers
Access controls
No local data storage
Regular audits
Data anonymization when possible
However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Cookies
We use cookies for analytics, functionality, and service improvement.
You may disable cookies in your browser settings.
10. Your Rights (If Applicable)
Depending on your location, you may have rights to:
Access your data
Request deletion
Correct your information
Restrict processing
Opt out of tracking
To exercise these rights, email: [email protected]
11. No Use by Minors
Our services are not intended for children under 18, and we do not knowingly collect their data.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
📧 [email protected]
🌐 nuroai.co